(4.9/5) 200,000+ HAPPY KIDS
Our Most Frequently Asked Questions
Our local bike experts are ready to help. Call (949‑385‑1582), email, or chat with us 365 days a year. Available from 9am to 5pm CST.
(4.9/5) 200,000+ HAPPY KIDS
Our Most Frequently Asked Questions
Our local bike experts are ready to help. Call (949‑385‑1582), email, or chat with us 365 days a year. Available from 9am to 5pm CST.
What makes
Guardian Bikes different?
Why are Guardian Bikes easier to learn on?
Kids are learning to ride in 1 day with Guardian due to their lightweight frames and kid-specific geometry. These features give gives more balance and confidence right away.
Sizing and Shipping
What bike size should I order?
RideSizer® is our sizing tool used by over 350,000 happy families. It's a short quiz that will determine the perfect size bike for your child and how long it will last them.
Take our size quiz here
How long does shipping take?
In-stock bikes usually ship within one to two days. Each bike's 'Get It By' date is displayed under the 'Add to Cart' button, so you know exactly when to expect your bike to arrive.
What is your return and exchange policy?
Guardian offers a 365 day return policy, that covers free returns & size exchanges, local mechanic repairs, and spare part replacements. All bike returns and exchanges are donated to charities and kids in need.
Find full details hereWhy is a
Guardian Bike Safer?
What are the benefits of SureStop braking?
SureStop provides kids a faster more controlled stop with a single lever and also prevents all kinds of rider errors like grabbing the wrong brake lever causing head-over-handlebars accidents.
Balance Bikes
vs
Training Wheels
What is the balance bike method?
The balance bike method is an easier way to teach a child to ride a bike by removing their pedals, lowering their seat, and teaching them how to balance first.
Can all Guardian Bikes be used as balance bikes?
All Guardian Bikes can be ridden as a balance bike by removing the pedals due to its ergonomic and kid-friendly design.
Can you use training wheels on a Guardian Bike?
We recommend using the balance bike method but understand all children learn differently. Compatible training wheels can be purchased here for our 14", 16", 20", 24",and 26" Bikes.
