Terrific bike and company
I can’t say enough good things about this bike and Guardian. My granddaughter was five when she got the bike and was not riding a pedal bike yet. As suggested, we took off the pedals and let her ride it without pedals to figure out the balance. Then we put the pedals on in a couple of weeks and she rode immediately. The bike is well-made, light, and very easy to set up. Here’s the amazing part. Adina outgrew the bike very quickly (I guess she is a quick grower!) in about six months. Guardian sent us a new bigger bike and asked us to donate the old one to charity. What company does this? Amazing. If you’re looking for a bike definitely buy one from Guardian.
Tire Will Not Hold Air
After receiving the bike, we aired up the tires only to see the rear tire not hold air. There doesn’t appear to be a hole in the tire and seems to be an issue with the tire getting a seal on the rim. I’m hoping Guardian will take some ownership and accountability for this and do the right thing by making it right.
Hi Matt, Thank you for giving us a call. I am glad we were able to get the tire fixed. We are thrilled to hear your daughter loves the bike. Please reach out again if there is anything we can do for you. :) Sam @ Guardian Bikes
Best bike and amazing customer service
Best bike, excellent customer service, amazing charity donation on returns. We ordered our bike from Guardians because of their bikes quality and safety is top notch with the sure stopping power. Customer service is top notch; response to email the same day. Return was hassle free which we donate it to charity. I will definitely recommend Guardians to friends and family members. Thank you Guardian bike company.
Wonderful bike, wonderful company
My 7.5 yo daughter is happily riding a 24 inch large airos bike. She says it is so easy to steer and balance. The brakes and the gears are easy for her to control too. I love that it is a very safe bike. The company return/exchange policy is excellent- I mistakenly ordered the 20 inch bike thinking it was big enough for my very tall daughter. When we realized it was too small- the company made the exchange process seamless. They asked that I donate the smaller bike to a child in need (which made my heart so glad to be able to do that). The bike is such a great investment- I know my daughter will get years of safe and fun riding out of this bike! Thank you!
Our daughter loves the new bike. Lightweight, easy to assemble and easy for her to ride. Very happy with the purchase!
365-Day Smooth Ride Guarantee
Put our bikes to the test for a FULL YEAR
At no cost to you we’ve got your little “Bike Star” covered for an entire year! Spare parts, local bike shop repairs, and unhappy bike riders are all on us!
Improper Bike Fit
Local Mechanic Repairs
Spare Part Replacement
A Bike Unridden
Supply chain issues continue to threaten holiday shopping and delivery carriers are seeing delays much worse than last year. With limited stock available, purchasing now will guarantee both desired gifts on your wishlist and delivery in time for the holidays.Learn More