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20 Inch Large Bike

434 reviews
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Customer Reviews
4.8 Based on 434 Reviews
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United States United States

Community friendly bike company

We enjoy Guardian bikes for two reasons - great, high-quality bikes and customer-friendly team and service. The 20 Inch Large Bike we purchased 1.5 years ago has proven itself by everyday use by a super excited eighth years old boy. My boy was not shy to try jumping, rushing forward, and making fast stops. The bike never let him down, and my son was always safe. Since the bike was used daily we had a few issues here and there, and that is where the Guardian customer services team always were available. We did once a video call to resolve the technical issue, and then after 1.5 years, we had another issue with our stand. It took the Guardian team less than ONE MINUTE to answer my message and less than five minutes to send me a spare part and a video instruction. I was pleasantly surprised. Guardian team, you are amazing!

Lauren Y.
United States United States

Best Company I’ve worked With

INCREDIBLE company and bike! I cannot say enough good about this company and the experience we have with my daughter’s bike. We tried a bike and realized after a few tries that we had ordered a size too small. The company was incredible!!! No questions asked, they sent us a larger bike and told us to donate the smaller bike to a charity of our choice. They were responsive immediately and could not have been more generous and kind. I would recommend their bikes to anyone! We will always buy these bikes. They are wonderful quality, and it is a GREAT, EXCEPTIONAL COMPANY and product!

Eleanor S.
United States United States

Terrific bike and company

I can’t say enough good things about this bike and Guardian. My granddaughter was five when she got the bike and was not riding a pedal bike yet. As suggested, we took off the pedals and let her ride it without pedals to figure out the balance. Then we put the pedals on in a couple of weeks and she rode immediately. The bike is well-made, light, and very easy to set up. Here’s the amazing part. Adina outgrew the bike very quickly (I guess she is a quick grower!) in about six months. Guardian sent us a new bigger bike and asked us to donate the old one to charity. What company does this? Amazing. If you’re looking for a bike definitely buy one from Guardian.

Matt E.
United States United States

Tire Will Not Hold Air

After receiving the bike, we aired up the tires only to see the rear tire not hold air. There doesn’t appear to be a hole in the tire and seems to be an issue with the tire getting a seal on the rim. I’m hoping Guardian will take some ownership and accountability for this and do the right thing by making it right.


Guardian Bikes

Hi Matt, Thank you for giving us a call. I am glad we were able to get the tire fixed. We are thrilled to hear your daughter loves the bike. Please reach out again if there is anything we can do for you. :) Sam @ Guardian Bikes

Khourng Y.
United States United States

Best bike and amazing customer service

Best bike, excellent customer service, amazing charity donation on returns. We ordered our bike from Guardians because of their bikes quality and safety is top notch with the sure stopping power. Customer service is top notch; response to email the same day. Return was hassle free which we donate it to charity. I will definitely recommend Guardians to friends and family members. Thank you Guardian bike company.

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