Community friendly bike company
We enjoy Guardian bikes for two reasons - great, high-quality bikes and customer-friendly team and service. The 20 Inch Large Bike we purchased 1.5 years ago has proven itself by everyday use by a super excited eighth years old boy. My boy was not shy to try jumping, rushing forward, and making fast stops. The bike never let him down, and my son was always safe. Since the bike was used daily we had a few issues here and there, and that is where the Guardian customer services team always were available. We did once a video call to resolve the technical issue, and then after 1.5 years, we had another issue with our stand. It took the Guardian team less than ONE MINUTE to answer my message and less than five minutes to send me a spare part and a video instruction. I was pleasantly surprised. Guardian team, you are amazing!
Best Company I’ve worked With
INCREDIBLE company and bike! I cannot say enough good about this company and the experience we have with my daughter’s bike. We tried a bike and realized after a few tries that we had ordered a size too small. The company was incredible!!! No questions asked, they sent us a larger bike and told us to donate the smaller bike to a charity of our choice. They were responsive immediately and could not have been more generous and kind. I would recommend their bikes to anyone! We will always buy these bikes. They are wonderful quality, and it is a GREAT, EXCEPTIONAL COMPANY and product!
Terrific bike and company
I can’t say enough good things about this bike and Guardian. My granddaughter was five when she got the bike and was not riding a pedal bike yet. As suggested, we took off the pedals and let her ride it without pedals to figure out the balance. Then we put the pedals on in a couple of weeks and she rode immediately. The bike is well-made, light, and very easy to set up. Here’s the amazing part. Adina outgrew the bike very quickly (I guess she is a quick grower!) in about six months. Guardian sent us a new bigger bike and asked us to donate the old one to charity. What company does this? Amazing. If you’re looking for a bike definitely buy one from Guardian.
Tire Will Not Hold Air
After receiving the bike, we aired up the tires only to see the rear tire not hold air. There doesn’t appear to be a hole in the tire and seems to be an issue with the tire getting a seal on the rim. I’m hoping Guardian will take some ownership and accountability for this and do the right thing by making it right.
Hi Matt, Thank you for giving us a call. I am glad we were able to get the tire fixed. We are thrilled to hear your daughter loves the bike. Please reach out again if there is anything we can do for you. :) Sam @ Guardian Bikes
Best bike and amazing customer service
Best bike, excellent customer service, amazing charity donation on returns. We ordered our bike from Guardians because of their bikes quality and safety is top notch with the sure stopping power. Customer service is top notch; response to email the same day. Return was hassle free which we donate it to charity. I will definitely recommend Guardians to friends and family members. Thank you Guardian bike company.
365-Day Smooth Ride Guarantee
Put our bikes to the test for a FULL YEAR
At no cost to you we’ve got your little “Bike Star” covered for an entire year! Spare parts, local bike shop repairs, and unhappy bike riders are all on us!
Improper Bike Fit
Local Mechanic Repairs
Spare Part Replacement
A Bike Unridden
Supply chain issues continue to threaten holiday shopping and delivery carriers are seeing delays much worse than last year. With limited stock available, purchasing now will guarantee both desired gifts on your wishlist and delivery in time for the holidays.Learn More
FREE Printable Puzzle and Activity Pack
To ensure gifts under the tree, we’ve created a FREE instant download printable puzzle and activity pack for your kiddo to enjoy.
To use: Add our free printables to cart. We'll email them so that you can print, wrap, and place under the tree for your little one to open on Christmas morning.Go to Free Printables